Returns & Exchanges

At Knuckles, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your new piece doesn't fit your space quite right, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Ship It Back

Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture pieces.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing